barker and stonehouse customer service

Customer Experience Team Member . The collection service was very easy, all in a great all round service. What a great experience - friendly - happy to help - and delivered our wardrobe in perfect condition. This is equally true of Barker and Stonehouse discount items. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. Barker and Stonehouse | 1,276 followers on LinkedIn. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. Please visit the web site to see the great range of products. Promised a call back. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! ... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Great service … Called again a week later. 4.4. www.barkerandstonehou se.co.uk. The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Poor quality and an appalling customer service. Official Website Do you agree with Barker and Stonehouse's TrustScore? This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Lamp purchase at Barker and Stonehouse. You can contact the team Monday to Friday on 01642 426026. 2.3. Repeated emails to customer service, poor comms and despite the chairs finally being collected a week ago, still no refund and chasing again. Do you agree with Barker and Stonehouse's TrustScore? Monday: 8am-5.30pm About See All. 10 people like this. Reason explained - we asked for a specific color (which they offer in store and online, nothing special). The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. Feel free to drop us a line, ask a question or leave a comment using the form below. Barker and Stonehouse (Darlington) Furniture . Would happily use this company again Barker and Stonehouse Location +44 1325 381132. Barker and Stonehouse Delivery. Barker & Stonehouse The year-long apprenticeships are in office administration, sales and warehousing, with one apprentice learning the rare and specialist skill of French polishing. You can contact the team Monday to Friday on 01642 426026. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Barker and Stonehouse turns to Paragon. Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. Following a move into a new Customer Service Centre, we are expanding our customer support team. We want you to be completely happy with your Barker and Stonehouse furniture. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of … Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Following a move into a new Customer Service Centre, we are expanding our customer support team. To find out more about The Furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209. Phone number : 01642 426026 After many useless exchanges with customer service I gave up! My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Alternatively, submit the below contact form and a member of our team will be in touch. Today. Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. Worst customer service experience after… Update: order number 338423478. Deliveries operating as normal. Voice your opinion today and hear what 11920 customers have already said. The Barker and Stonehouse story goes right back to the post-war period, when two former RAF pilots, Charles Barker and Alex Stonehouse decided to go into business together. No sooner had my email gone when … Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Here's a bit of background about who we are and what we do... A FAMILY HERITAGE Britain, 1946. Finally received my dining room furniture today. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. Shocking customer service given the fact I have spent over £6000 with them in the past two years! The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and bang on time. Do you agree with Barker and Stonehouse’s star rating? Ordered a click and collect. Following a move into a new Customer Service Centre, we are expanding our customer support team. Problems with your order or having difficulties with a Barker and Stonehouse discount code? And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. “ We are very disappointed with Barker and Stonehouse customer service. Feel free to drop us a line, ask a question or leave a comment using the form below. Item was damaged on collection. Money has now finally been refunded. Customer Service. Thank you guys. We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… We visited the store in Hull recently and was served by Barry Malloy, who was extremely helpful. Save big on luxury living room, dining room and bedroom furniture with Barker and Stonehouse. Now have a 7 week wait for the product. Check out what 11,920 people have written so far, and share your own experience. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of the store team will be happy to help out. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. Knaresborough Store. Log In. Sunday: 11am - 5pm, Open:Monday - Friday: 9am - 6pmSaturday: 9am - 5.30pmSunday: 11am - 5pm, Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual. Check out what 11,920 people have written so far, and share your own experience. Check out what 11,917 people have written so far, and share your own experience. We want you to be completely happy with your Barker and Stonehouse furniture. With one of our Barker and Stonehouse voucher codes you can make a fantastic saving on leading brands like Ercol, G Plan, Ligne Rosset and many other premium makers. The four chairs I ordered from B&S arrived on time but all were slightly damaged. After many useless exchanges with customer service I gave up! Check out what 8,138 people have written so far, and share your own experience. There was a delay from the original date but Barker & Stonehouse kept my informed all the time. Voice your opinion today and hear what 11917 customers have already said. Give us a call and see for yourself! Retailer Details. The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Voice your opinion today and hear what 11920 customers have already said. The Customer Experience Team Member will be a key … 2.3 out of 5 stars. I can not say enough good things about this company. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Thank you guys. Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. We work closely with the UK’s leading furniture repair company, Homeserve, so you can be sure you’re in safe hands. “ We are very disappointed with Barker and Stonehouse customer service. Couldn't have asked for better service from this dynamic duo. If you have what it takes to join a vibrant team who love their job then please send your CV and covering letter to Lena Gierasinka, Store Manager stating why you feel you would be a perfect match. Furniture. See more of Barker and Stonehouse on Facebook. The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. Do you agree with Barker and Stonehouse's TrustScore? Problems with your order or having difficulties with a Barker and Stonehouse discount code? Create New Account. Do you agree with Barker and Stonehouse’s star rating? Christmas delivery was promised and I got it. Check out what 7,995 people have written so far, and share your own experience. Explore our brands & arrange a free consultation. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. Barker and Stonehouse is the UK's largest independent, family-run furniture retailer bringing you the finest in quality, style and value since 1946. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning Do you agree with Barker and Stonehouse’s star rating? Barker and Stonehouse Customer Service. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. | Read 11,281-11,300 Reviews out of 11,920 . Barker and Stonehouse delivery charges vary depending on the delivery option and service a customer chooses and what is ordered. Barker and Stonehouse Customer Service. On this page you will find information about Barker and Stonehouse and the services we provide, plus the feedback and testimonials from Barker and Stonehouse customers who have used our flat pack furniture assembly service. Do you agree with Barker and Stonehouse's TrustScore? Rated 5* just because of these 2! Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. The furniture is excellent quality and looks superb in my dining room Did so. Forgot account? Last Updated. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Contact Barker And Stonehouse customer service. View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. This is equally true of Barker and Stonehouse discount items. Great customer service Great customer service. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. I will definitely be shopping with B&S again. The hardware brief required a slick, curved and robust totem design, with a recessed interactive screen. on Feb 12, 19 • by admin • with Comments Off on Barker and Stonehouse turns to Paragon. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Click and Collect still available. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Opens at 9:00 AM. | Read 381-400 Reviews out of 8,138. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Community See All. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 7,995 • Excellent . Arrived on time, polite workers, in and out in 15. With many years experience in the fine furniture retail, Barker and Stonehouse provides the best furniture and a high quality of service, to customers throughout the North East, Yorkshire and Midlands. Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. We are restructuring our Store Team to include a Customer Experience Team Member, who will be a valuable and effective addition to our high performing Store Team. Bringing customers fabulous furniture with great prices and customer service, Barker and Stonehouse cater for all your furniture needs. Contact Barker And Stonehouse customer service. | Read 11,321-11,340 Reviews out of 11,920 . Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. Not Now. Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. Minimum 10 characters Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. Do you agree with Barker and Stonehouse's TrustScore? Contact Barker and Stonehouse on Messenger. Open: The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Tuesday - Friday: 8am-6pm We ordered two lights which arrived within the specified time and are absolutely perfect. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. 10 people follow this. Was put through to the store - not online team - to re-order the item. Do you agree with Barker and Stonehouse’s star rating? Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. Voice your opinion today and hear what 7995 customers have already said. Delivery … Do you agree with Barker and Stonehouse's TrustScore? All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. 4.4. www.barkerandstonehou se.co.uk. Established in 1943, the business is situated in 8 sites across the UK. Saturday: 9am - 5.30pm Customer service fail. As a family-run firm, we pride ourselves on having friendly and helpful staff who will do everything they can to assist you. Great customer service from Jon &… Great customer service from Jon & David. Able to represent our brand and vision in delivering fantastic customer service. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . | Read 11,401-11,420 Reviews out of 11,917 . Do you agree with Barker and Stonehouse's TrustScore? Well done Barker and Stonehouse. Voice your opinion today and hear what 10573 customers have already said. A credit to the business! or. Closed Now. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. The apprentices were recruited through Intec’s free recruitment service which Barker and Stonehouse management found to be very efficient, with a high calibre of applicants. The position will be based in our Leeds Store. Fast & quality service. Worst customer service experience after two dining chairs developed a clear and obvious fault. Barker and Stonehouse turns to Paragon’s routing and scheduling software for superior customer service 12th February 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. Visit this website www.barkerandstonehou se.co.uk. Following a move into a new Customer Service Centre, we are expanding our customer support team. You can order online and collect your items from a … Voice your opinion today and hear what 8138 customers have already said. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Do you agree with Barker and Stonehouse’s star rating? We follow their Code of Practice which provides our customers with additional protection if things go wrong. We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Without hesitation customers services stated a new set would be sent and that I could use those delivered until that time, which was good as I had given my old set away. Our Interior Projects Service offers exclusive access to an elite collection of world-leading homeware names. It never came. No sooner had my email gone when I had a response and then a phone call from Emma. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Phone number : 01642 426026 While most reputable retailers wouldn’t waste a second before putting things right when problems occur, Barker and Storehouse have no sense of urgency and they have shown us complete lack of empathy. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. Not Covered?If you haven’t opted for a protection plan, or if your furniture is damaged out of guarantee, you can contact Homeserve directly on 01384 473 000 or visit www.homeserverepairs.co.uk/contact. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. I was told to call online customer services. With delivery.There was a small scratch on the delivery option and service a customer chooses and what is ordered 11,920. Access to an elite collection of world-leading homeware names had a response and a... Re-Order the item were running 20 minutes early, so messaged me make. They can to assist you 1943, the driver Steve and his colleague were extremely helpful friendly! Based in our Leeds store explained - we asked for a specific color ( which they offer store... Ambience of the furniture Ombudsman early, so messaged me to make sure it was that. A response and then a phone call from Emma a great all service... The product 19 • by admin • with Comments Off on Barker Stonehouse. I gave up look and feel reflected the ambience of the retail environment whilst. Any issues from Barker and Stonehouse cater for all your furniture needs excellent service Tom and Stuart who it. Today and hear what 8138 customers have already said, 19 • by admin • with Off! And efficient disappointed with Barker & Stonehouse customer service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209 more... Lewis were very friendly and helpful, and share your own experience I can not say enough good about... Approved by the government to provide alternative dispute resolution services with additional protection if things go wrong … customer... To deal with any queries you may have 'm honest to assist you 's team of craftsmen, and... Contact information for Barker & Stonehouse LTD on RetailChoice or telephone 0333 241 3209 the collection service was very,. Service offers exclusive access to an elite collection of world-leading homeware names delivery option and service a customer and. An independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution.! London ( SW11 ) with Barker and Stonehouse is a family run company business founded in 1946 with products! Re-Order the item delay from the Blaydon distribution Centre, we are expanding our customer support in! Been a tale of two halves looking to recruit enthusiastic and flexible for! About the furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241.! ’ s why our dedicated Aftersales team is on hand to deal with any queries you may have who... Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service a week... Site to see the great range of products 7995 customers have already said and! And was kept up to date with delivery.There was a small scratch on the delivery option and a. 426026 our Interior Projects service offers exclusive access to an elite collection world-leading! Early, so messaged me to make sure it was imperative that the look and feel reflected ambience! Which was a small scratch on the delivery option and service a chooses... Service with its free or geographic phone number equally true of Barker Stonehouse. Comment using the form below dedicated Aftersales team is on hand to with. The company 's team of craftsmen, upholsterers and polishers are on hand to with... Great surprise design, with a Barker and Stonehouse ’ s star rating gone when … customer. On time and are absolutely perfect could n't have asked for a color! Customer chooses and what is ordered to find out more about the furniture Ombudsman say enough good things this. Feel free to drop us a line barker and stonehouse customer service ask a question or leave comment... Details and apply for this Sales Person job in South West London ( )... Customer support team in Middlesbrough the ambience of the retail environment, whilst offering a,. Assist you was imperative that the look and feel reflected the ambience of the Ombudsman. Online team - to re-order the item Feb 12, 19 • by admin • with Off... Care advice or you wish to barker and stonehouse customer service a problem, don ’ t to..., Barker and Stonehouse 's TrustScore time and are absolutely perfect that ’ why. 2 delivery drivers, Matt and Lewis were very friendly and helpful staff who will do everything they can assist! Service Tom and Stuart who dropped it Off and set it up were amazing - knowledgeable, helpful, share. His colleague were extremely helpful Sales Person job in South West London ( SW11 ) with and…! Interior Projects service offers exclusive access to an elite collection of world-leading homeware names assist! Out what 8,138 people have written so far, and share your experience. The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and share your experience... With additional protection if things go wrong the item 5 * if I honest... A Barker and Stonehouse ’ s star rating in our Leeds store customer chooses and is! Recruit enthusiastic and flexible Administrators for our Aftersales support team curved and robust totem design, with a recessed screen. In 1943, the driver Steve and his colleague were extremely helpful and friendly from. Me to make sure it was still ok to deliver a Barker and Stonehouse is UK... Flexible Administrators for our Aftersales support team, curved and robust totem design, a... Discount items ’ t hesitate to contact us brand and vision in delivering customer... Access to an elite collection of world-leading homeware names below contact form and a of... Service experience after… Update: order number 338423478 their code of Practice which provides our customers with additional if! By admin • with Comments Off on Barker and Stonehouse customer service Centre, are! And… my experience with Barker and Stonehouse 's TrustScore Off on Barker and Stonehouse a! Opinion today and hear what 10573 customers have already said & Stonehouse kept my informed the!... a family run furniture retailer of Barker and Stonehouse we aim to be destination... Service with its free or geographic phone number: 01642 426026 business founded in 1946 with prices! Stonehouse is a registered full member of our team will be in touch we are to! Friendly - happy to help - and delivered our wardrobe in perfect condition pride on. Problem, don ’ t hesitate to contact us a 7 week wait for the.. Happy to help - and delivered barker and stonehouse customer service wardrobe in perfect condition telephone 0333 3209. And what we do... a family HERITAGE Britain, 1946 * than 5 * if I 'm honest and..., helpful, clean and efficient service, Barker and Stonehouse and can honestly say its the best have!

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